FAQ

I would like to take a moment and thank everyone for their beautiful comments and questions, really keeps me on my toes ;-D

Below I have listed some of the most frequently asked questions and would like to let each and everyone know if you have specific questions not addressed here feel free to contact me .

I am not a medical professional, nor am I certified by any government regulated agency, but I have done over a decade of research and I learn something new every day.

Every advice is just that, tried and true...hope I can help whomever I am able to :-)

 Who Can Use Shea Butter??

Anyone who wants their body to thank them, regardless of ethnicity or age. The only exception would be some who has a nut allergy OR sensitivities to latex (please consult a physician before using shea butter if you do)

 How long will my shea butter stay fresh and does it need refrigeration?

Shea Butter has a shelf life of around two years and it will keep much longer in the freezer if you desire longer storage. It requires no refrigeration and can be kept in a clean airtight container right on your shelf !

Our shea butter stocks are rotated every quarter so you don't ever have to worry about "OLD BUTTER"

 Why don't you sell yellow shea butter?

Yellow shea butter has a root dye extract added to it to enhance it's marketability, it has no medicinal value and no benefit and for this reason I do not offer 'yellow shea butter' , just the good stuff without any additives

 How is The butter extracted and does it contain any chemicals like hexanes or preservatives or fillers?

Our shea is extracted by using traditional methods and much love (only water is used to extract the butter from the nuts, using no chemical extratives whatsoever)nor do we add any fillers to our any of our butters

 Can I use shea butter in my hair?

Yes! both the unrefined and scented shea butters here are wonderfully safe for hair.

 Can I use the black soap on my face?

Yes! Raw Black Soap is a terrific facial cleanser and with a good diet,regular exfoliation and proper moisturizing will leave you glowing.

 Are all your products All Natural?

With the exclusion of only the synthetic fragrance oils we use in some of the scented shea butters, every ingredient we use is completely natural and all are totally safe! NONE of the products found on this website contain sulfates, parabens, alcohol, phthalates, mineral oil, hexanes or any of the other toxic chemicals you typically find in beauty products

 Do you know anything about natural or transitioning hair?

YES! I myself have been "natural" since 2004 and have, in my years  dealt with hair of all types and textures, done consulting and personal hair care lesson sessions. I am happy to answer any natural hair questions or offer advice to anyone who needs it! Beginning summer 2017 I will also be offering personal consultations for a small fee and local hair sessions for henna applications!

 Does your company accept money orders as a form of payment?

Yes we do, please go through the checkout pages adding these items to your cart and the coupon code(if applicable). Select Money Order as form of payment

Then print the checkout page and send it along with your postal money order to:

Butters-N-Bars

attn:Sharika Chaney

661 Woodstone Rd

Lithonia, GA 30058

Be sure to make your postal money order payable to "Sharika Chaney" .

As soon as payment is received your order will be processed and you will be emailed tracking information.

 Does BNE Have a Phone Number I can Call???

No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions.

We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast and high quality responses by email, so you’re always talking to a human that can help first-hand.

WHAT'S WITH THE WEBSITE CHANGES?

Well after being here for you all for more than a decade and weathering the storm that 2017 brought , we thought it was time to finally bring something new to the table and let go of some things that were holding us back. Beauty Naturals Express is also our opportunity to bring together products both our websites (butters-n-bars and BruddahsBeards) in on place as well as being able to more openly share my love for these products and how I use them to create some pretty awesome food (double duty always). So having you here is a positive thing for all of us and we look forward to sharing tons of content (when we migrated last year we lost lots of info- it's coming back) and being here for your natural beauty needs all under one beautiful, new umbrella!

Do you offer product samples?

Beginning Fall 2018 we will be adding product samples to orders on an availability basis